The consumer court is an institution that is set up to protect the rights of consumers. It provides a legal platform for consumers to file complaints against sellers, manufacturers, and service providers who have violated their rights. If you have been wronged as a consumer, you have the right to file a complaint in the consumer court. In this blog, we will discuss the steps involved in registering a complaint in the consumer court in India and how you can file your complaint online with Legal Magnifier.
Step 1: Identify the Jurisdiction
The first step in filing a complaint in the consumer complaint court is to identify the appropriate jurisdiction. The consumer courts in India are classified into three categories based on the value of the claim. The three categories are:
District Consumer Disputes Redressal Forum – for claims up to Rs. 20 lakhs
State Consumer Disputes Redressal Commission – for claims between Rs. 20 lakhs and Rs. 1 crore
National Consumer Disputes Redressal Commission – for claims above Rs. 1 crore
You need to file your complaint in the consumer court that has jurisdiction over the value of your claim.
Step 2: Draft your Complaint
The next step is to draft your complaint. Your complaint should contain the following information:
Your name and address
Name and address of the opposite party (the person or company against whom you are filing the complaint)
Details of the product or service that you purchased
Details of the dispute
Relief that you are seeking
It is important to be clear and concise in your complaint. Your complaint should be drafted in a simple language and should be easy to understand.
Step 3: Attach Supporting Documents
You need to attach supporting documents along with your complaint. Supporting documents include bills, receipts, warranty cards, and any other relevant documents. Make sure that you attach all the relevant documents to your complaint.
Step 4: Submit your Complaint
Once you have drafted your complaint and attached all the supporting documents, you need to submit your complaint to the appropriate consumer court. You can either submit your complaint in person or through an advocate. Make sure that you keep a copy of your complaint for your records.
Legal Magnifier is an online consumer complaint service platform that provides legal services to consumers. They provide assistance in filing consumer complaints online. Here are the steps involved in filing a complaint with Legal Magnifier:
Visit the Legal Magnifier website and click on the ‘File a Complaint’ tab. You will be directed to a page where you can submit your complaint online.
Fill in the required details in the online complaint form. Make sure that you provide accurate and complete information. You will also need to attach all the relevant supporting documents to your complaint.
Once you have filled in all the required details and paid the fee, you can submit your complaint online. Legal Magnifier will then process your complaint and submit it to the appropriate consumer court.
Filing a complaint in the consumer court in India is a straightforward process. The steps involved are simple and easy to follow. If you face any difficulty in filing your complaint, you can seek assistance from Legal Magnifier. They provide online assistance in filing consumer complaints services in Mumbai, Bangalore and every part of this country; and can help you navigate the process easily. Remember, as a consumer, you have the right to file a complaint if you feel that your rights have been violated.